Positive Perceptions Psychology (We, our, us) is bound to protecting your privacy.
The privacy policy aims at setting out how we manage your personal information and the guidelines we follow to protect it. The privacy policy is in alignment with our obligation of confidentiality if you are our client. Using www.positiveperceptionspsychology.com.au i.e. our website means that you accept the privacy policy and terms and conditions listed by Positive Perceptions Psychology.
Personal information indicates information which may be true or false, whether recorded in a material form or not, about an individual who is identifiable.
Positive Perceptions Psychology complies with the Australian Privacy Principles (APPs) in the Privacy Act 1988 (Cth) (Privacy Act). The APPs regulate the way of handling personal information throughout its life cycle, from collecting it, to using it and its disclosure, storage, accessibility, and disposal.
Positive Perceptions Psychology is required to comply with even more specific privacy legislation circumstances like:
We sometimes collect your personal information from other sources. For
example:
We may collect information from third parties if you are a potential supplier or service provider
In these circumstances, we will collect your email address (unless you prefer to use our phone service), date of birth and general details.
Any of the Positive Perceptions Psychology staff may read your written communications with us, including emails.
We will only use the details to contact you, or for relevant use, if required while delivering the services. While, the personal details you provide will be kept confidential and will not be used for any other purpose, as long as it aligns with exercising Duty of Care.
General
Your personal information will only be used for the purpose for which it was collected unless:
We will not disclose your personal information to anyone without your consent, unless it is permitted or required to do so by law, in particular when we exercise our Duty of Care.
We will not add your email address to our mailing list without consent from you.
If you wish to use our website without disclosing your personal information, you will be able to do so. However, for interactive services like asking a question, or booking an appointment we will need your personal information.
You generally have a right to have access and correct your personal information if it’s inaccurate, incomplete, or misleading, subject to some exceptions permitted by law. Please contact us if you wish to make a request regarding the access and correction of your personal information. Your request may be denied in some circumstances, but only if we are legally entitled to do so. We will give you a written explanation for any denial of an access or correction request.
If you have a complaint about how we have collected or handled your personal information, please let us know via email and we will look into the matter within a reasonable time. If you are not satisfied with the outcome of our investigation, you can refer your complaint to the Office of the Australian Information Commissions at enquiries@oiac.gov.au.
If you have any questions about our privacy policy, please reach out to us at therapist@positiveperceptionspsychology.com.au.